HOLIDAY SHIPPING & SHOPPING
We have unique gifts for everyone on your list. Make sure to shop early for the best selection! Order an Online Gift Card and it will be sent to your inbox for you to forward. If you see something in-store that is not available online, please email us at email@example.com and we will check availability.
Orders will be processed as quickly as possible. Orders placed on the weekend may not be processed until Monday. Online Gift Cards will be processed right away.
SHIPPING & PICK UP OPTIONS
- PICKING UP IN STORE? Please wait until you receive an email notification that your order is ready. Until you receive that email, your order may not be available for pick up. Order by 10AM December 22nd to pick up before Christmas. Please note that we have limited space and appreciate timely pick ups.
- COURIER DELIVERY / Downtown and Midtown Toronto: If your shipping address is within the Accelerated Delivery with MILE1 area, that will be available as a shipping option (it will not appear as an option if the shipping address is not in area.) If you choose this option once your order is ready you will receive a text or email from MILE1 inviting you to schedule your delivery for a specific day and time. You must schedule your delivery for your package to be delivered. If you do not receive a notification from MILE1, please contact us. Deadline for ordering for MILE1 delivery before Christmas is 10AM December 21st. Availability of delivery times may become limited close to the 24th, so shop early. MILE1 is providing contactless delivery. You will be able to track your delivery, and a confirmation will be sent once the delivery is complete. No signature is required at delivery. If you have special instructions for the courier, please add that when scheduling your delivery. MILE1 will not deliver to PICK UP locations.
- COURIER DELIVERY / GTA: If you are in the GTA courier delivery area, the option will appear at checkout. If you choose this option once your order is ready we will schedule delivery. Delivery will be within 24 hours of your order being fulfilled. You will receive a notification from our service, TREXITY, when your order is on its way and you can live track it. For Christmas delivery ORDER MUST BE PLACED BY MIDNIGHT DECEMBER 21st. No signature is required. If you have special instructions for our courier, either email us at firstname.lastname@example.org or leave a note on your door for the courier. Trexity will not deliver to PICK UP locations.
- All other Canadian deliveries will be shipped by Canada Post. A tracking number will be sent to you when your order is fulfilled.
- PLEASE NOTE THAT DELIVERY MAY TAKE LONGER THAN NORMAL. WE SUGGEST THAT TO AVOID DISAPPOINTMENTS, PLEASE SHOP EARLY.
REFUNDS FOR INCOMPLETE ORDERS
This is a very busy time for us and merchandise may sell out. Although we try our best to complete all orders, if anything from your order is no longer available you will be notified and a full refund for that item(s) will be applied.
DEADLINES FOR ORDERING
Pick up: Order by December 22nd
Courier delivery: Order by December 21st
Canada Post: Toronto (local) - Order by December 19th
Canada Post: Ontario - Order by NOON December 19th
Canada Post: National - Order by December 15th
USA: Order by December 14th
We will do our best to expedite orders for shipping but can not guarantee that Canada Post deliveries will be in time for Christmas for any orders placed from December 19th going forward.
Orders placed between December 23rd - December 27th will be processed on December 28th.
HAVE A HAPPY HOLIDAY!